Thank you for shopping at C60 Power. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase. A new product may be exchanged for another or returned for a refund.

Thank you for shopping at C60 Power.If you are not entirely satisfied with your purchase, we&#x2019;re here to help.Our products can be returned within 30 days of the original purchase. A new product may be exchanged for another or returned for a refund.To be eligible for a return, please make sure that:<ul><li>The product was purchased in the last 30 days</li><li>The product is in its original packaging</li><li>You have the receipt or proof of purchase</li></ul>Products that do not meet these criteria will not be considered for return.Please contact us before you send the product(s).Send the product with its original packing and the receipt or proof of purchase to:C60 PowerAttention: RETURNS4845 Pearl E Circle, Suite 101Boulder, CO 80301<h4 id="shipping-charges">Shipping charges</h4>Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the shipping costs and the risk of loss of or damage to the product during shipping, both to and from C60 Power.<h4 id="damaged-items">Damaged items</h4>If you received a damaged product, please notify us immediately for assistance.<h4 id="sale-items">Sale items</h4>Sale items can be refunded.<h4 id="contact-us">Contact us</h4>Please <a href="https://shopc60.com/pages/contact" id="isPasted">contact us</a> if you have any questions about our Returns and Refunds Policy.

Returns & Refund Policy

For all Standard Shipping (non-express) methods, please allow 2-10 business days for delivery. You will receive an email with your tracking information once your order has been shipped. Orders can take up to 48 hours to process or 72 hours if on a we

For all Standard Shipping (non-express) methods, please allow 2-10 business days for delivery. You will receive an email with your tracking information once your order has been shipped. Orders can take up to 48 hours to process or 72 hours if on a weekend or holiday. International Shipping Disclaimer<ul id="isPasted"><li style="font-size: 16px;">You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand and cannot give you an estimate of the cost, as charges vary around the world.</li><li style="font-size: 16px;">As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs. Please make sure that you have an idea of what additional costs you may be responsible for based on local regulations. If you are unfamiliar with customs fees and charges, please contact your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country before placing your order.</li><li style="font-size: 16px;">If customs fees and charges are refused at the time of delivery, your order will be returned, and you will not receive a refund for shipping costs.</li></ul>Delivery Timing If you require products delivered by a certain date, please email support@shopc60.com or call 1.800.367.9364. C60 Power does not guarantee a certain delivery date or time frame for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines, please order well in advance.Shipping Terms C60 Power is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched. C60 Power cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments. We are not responsible for delivery errors caused by shipping carriers or agents or for incorrect shipping information provided by customers.

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